Quality Improvement Champions Training

Continuous Improvement Training

As we roll out our new Continuous Improvement programme HDFT Impact across the trust, we have made changes to our bronze and silver training content.

Our new training is even more user-friendly and brings the content more in line with the processes and terminology used within HDFT Impact. We are very excited to be able to introduce it to colleagues!

Currently there are two levels of training available, each with two component parts: training and action.

All colleagues can participate and training is completely free.

What’s in it for me?

Once you have completed the training and action components of the level you are working towards, you will receive accreditation as an Impact Champion – receiving a certificate and pin badge PLUS the training may be worth CPD Points if applicable!

The training extends your skills and knowledge, is good evidence for your own personal and professional development, and enables you to champion continuous improvement at HDFT, helping other colleagues to become champions too.

I’m interested, how can I find out more and join in?

Follow these links below to find out more about the training you’re interested in, don’t forget to let your line manager know before you sign up to the training and if you can’t find what you’re looking for or have any questions, please contact [email protected]

• Bronze QI Training
• Silver QI Training
• Gold and Platinum QI Training – please note Gold and Platinum level training are currently being re-developed and will be re-launched in the near future – watch this space!

Impact Bronze Training

This training is a great place to start if you don’t have any previous continuous improvement training or knowledge but have an appetite for making improvements and would like to know more about how to make it happen.

Bronze level training will:

• raise awareness of continuous improvement​
• introduce you to HDFT Impact
• help you identify improvement opportunities ​
• help you to propose an opportunity for improvement

The key things covered are:

• An introduction to continuous improvement​
• An introduction to HDFT Impact​
• An introduction to Lean methodology
• How to define a problem (A3 thinking)
• How to identify improvement opportunities ​
• How to propose an opportunity for improvement
• How to implement your improvement idea

Accreditation as an Impact Bronze Champion simply requires Training and Action:

1)     Training: Attend one of our interactive and facilitated face-to-face sessions (dates are in the table below)

2)     Action: Complete a proposal of something that could be done differently or better in your area of practice. There is time built in to the training session to complete this.

You don’t need to have taken any action to deliver the improvement (that’s the Silver level), just a proposal. You will receive your certificate and pin badge after submission of your template.

Can’t attend one of our facilitated sessions?

We can come to you! We can incorporate bronze level training into team meetings, huddles, away days etc – all we need is a couple of hours and some enthusiastic colleagues. Please contact [email protected] for more information or any queries.

We are currently working to update our Bronze level e-learning package on Learning Lab – please watch this space for updates.

Got any questions?

Please email [email protected] or call ext. 2295

Impact Silver Training

The second level is Silver and may be worth 6 CPD points

The Impact Silver level training is a more in-depth look at our continuous improvement processes, tools and techniques – and how to apply them to your own project. Silver level is the natural progression after Bronze level. Please note that Bronze level training (or equivalent quality improvement experience including A3 thinking) is required before you attend Silver level training. Please contact us on [email protected] for further advice if you are not sure.

By the end of the Silver training you will be able to:

• Develop A3 Thinking
• Develop knowledge around PDSA and plan towards using the process
• Apply tools to support the completion of an A3
• Analyse the tools to capture and present data
• Recognise the values and behaviours you will need for your project to be successful

Accreditation as an Impact Silver Champion simply requires Training and Action:

1)     Training: Completion of the free day long face-to-face Impact Silver Training (dates in the table below).

2)     Action: Evidence of the delivery of a new or recently commenced continuous improvement project within your area of work, using the provided template.

The Improvement Academy team are on hand to give you support and guidance every step of the way – please don’t hesitate to contact us on [email protected] 

You will receive your certificate and pin badge upon review and sign-off of your project. It’s also something very worthwhile to add to any portfolio of professional practice and your CV.

Got any questions?

Please email [email protected] or call ext. 2295